Activating ServiceNow Plugins

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  • Activating ServiceNow Plugins

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1 Overview

Plugins provide additional optional functionality that administrators can activate within a ServiceNow instance. Note that once a plugin is active, you cannot disable or deactivate it. For a list of plugins, see List of Plugins.

1.1 Activating Published Plugins

Most plugins are published, meaning that global administrators can activate any published plugin.

1.2 Requesting Plugins

Some plugins are available only by request. There are two primary reasons why a plugin is only available by request:

  • New Plugins - When a new plugin is added to the platform, in some cases ServiceNow may want to work directly with the customer in order to implement the plugin.
  • Operational Considerations - Some plugins may have operational considerations that are only appropriate for certain deployments.
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