This article applies to Fuji and earlier releases. For more current information, see Customer Support
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ServiceNow offers world-class customer support to every customer. Quick solution paths can be found using customer support tools such as user forums, blogs, product documentation, and useful solutions. The Customer Support team is comprised of trained, experienced professionals with deep product knowledge and real-world experience. The goal of our customer support effort is to help your team resolve issues as quickly as possible.
For complete information about contacting Customer Support, see Customer Support.
For information about how to request new features and functionality, see Requesting ServiceNow Product Enhancements.