| Note: This article applies to Fuji and earlier releases. For more current information, see ITIL at http://docs.servicenow.com
The ServiceNow Wiki is no longer being updated. Visit http://docs.servicenow.com for the latest product documentation.
The IT Infrastructure Library (ITIL) uses a number of specialized terms. This page provides localized glossaries of commonly used ITIL terms. All glossaries are available as PDF documents. For information regarding ServiceNow specific terms and acronyms, see the Glossary of Terms and Glossary of Acronyms.