Suggestion Fields

From ServiceNow Wiki
Jump to: navigation, search
Navigation and User Interface
Related Topics

Overview

A suggestion field allows users to select predefined text in addition to entering text. Any text or journal field may offer suggested text, depending on setup. Suggestion fields have a maximum character length of 4000.

To use suggested text in a form field:

  1. Click the lightbulb (Lightbulb.png) next to the field.
  2. Click the suggested text to enter. For long text fields, select a label to view suggested text and then click Select to enter the response.



Was this article helpful?
Yes, I found what I needed
No, I need more assistance